![]() Misuse of returns or the Money Back GuaranteeĮngaging in activity as described in this policy may result in a range of actions, including issuing warnings to buyers, blocking buyers from requesting returns or refunds on the website, blocking buyers from opening claims, the loss of eBay Money Back Guarantee coverage, and account suspension. Your refund will be sent to your original payment method and funds are usually available within 3-5 business days. Once the item is delivered to the seller and inspection is done, your refund should be processed within 2 business days. If not, you should manually add tracking details to the return. If you're using your own return label, the seller may have added the number for you. If you use an our return label, tracking details are automatically uploaded. When you send your item back make sure a tracking number is added to your return request to avoid delays or issues in the refund process. Who covers the shipping costs depends on why you're returning it. When your return request is accepted, you’ll receive a return shipping label from either the seller, or you’ll be asked to purchase one directly from a carrier. If your shipment does not arrive when anticipated, you can track your order on the order tracking page. If a package arrives damaged, please contact us with images of the items and hold onto the merchandise and all packing materials until advised otherwise by the shipment company. What do I do if my package was lost or damaged? We accept all major credit cards, Paypal and Amazon.ĩ. There will be a 20% restocking fee applicable. ![]() If the items are not defective, or you simply didn't like them, you will have to pay for the return shipping. HP Spectre x360 15 (15-df0013dx) Laptop Specs HP Spectre x360 15 (15-df0000, df1000) HP Spectre x360 15 (15-df0013dx) Date Published: Intel Core i7-8565U Intel UHD Graphics 620 15.6, 4K UHD (3840 x 2160), IPS 512GB SSD 2x 8GB DDR4, 2400 MHz 2.18 kg (4. If the item is not defective and I want to return it, is it possible? We pay for return shipping for items not working or defective.ħ. ![]() Who pays for shipping if the item is defective or not working? ![]() Returns will be accepted within 10 days of receiving the product, unless the item is AS-IS/PARTS which has no returns allowed.Ħ. We do not force customers to open an account to purchase any item, however, if you create an account it's easier for you to manage details and orders. Please login to your account and click on track my order. We have other delivery options which are paid and are faster. For International Orders we use DHL, USPS International, UPS International Expedited.Ģ. How Long Will it Take To Get My Package? I'm gonna take this case further with help and support by other users who have current battery bulging issue with their spectre 360.For domestic orders we use USPS First Class or Priority. Someone should stand up and speak from HP company and provide a solution as soon as possible because since the battery bulging of my laptop I'm not using it anymore since I'm afraid it can catch on fire potentially. I had bad experience in the past with HP pavilion laptop about 10 years ago and customer service and software support was disaster, I got fooled again by bestbuy sales person who told me : Hey man HP has changed a lot and now they don't even overheat or has any problems. I paid mine about US$1800 which I could just go ahead and buy mcbook pro with that price but I needed a luxury windows laptop. I started to look for HP original battery replacement which wasn't available anywhere and no one was talking about it or mentioned it from HP side( which is really disappointing). ![]() My first question was why this model(s) are not in recall? I sat down and immediately look for it on google which brought up first thing as One day (a few days after) I was approaching the laptop in the eye level and noticed top and bottom of the laptop in the middle right where there is trackpad has opened. I thought I didn't pay attention in the past and it was like this since day 1st. I have purchased this laptop in 2019 and right after a year I noticed the trackpad was swollen. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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